I think it's probably one of the most practical, useful books on modern communication that's ever been written.Īnd that I'm not hyping. So I have my uncorrected galley here, and I can't wait to actually get my hands on the real version and share it with so many people. Her newest book, Talking on Eggshells, is available wherever books are sold. She's a keynote speaker for numerous Fortune 500 companies, and Sam lives in Austin, Texas. She's also the founder of the Intrigue Agency, which consults with business leaders. Sam Horn founded the Tongue Fu Training Institute more than 30 years ago when she saw the need for stronger communications in corporations, government agencies, industry associations, schools and nonprofits. Well, my guest today is here to show us exactly what to say and not to say to have successful conversations in both our business and our personal life. Have you ever struggled to find the right words, especially when it's a really challenging or tricky situation? Have you ever found yourself trying to connect with someone, and either you or the other person felt totally frustrated and misunderstood? I certainly have. Hey, it's Marie Forleo, and welcome to another episode of the Marie Forleo Podcast and Marie TV, the place to be to create a business and life you love. If you want to stop stumbling over your words and know what to say in every situation, these communication tips are for you. 3 steps to find the right words to say in tough situations.
Having crucial conversations training nyc how to#
How to turn a boring elevator pitch into a lasting impression.What to say (and NOT to say) to comfort someone who’s unhappy or hurting.How to handle negative accusations gracefully.The Italian phrase that got Josh and me to stop bickering on vacation.What to say when you can’t - or don’t want to - apologize.4 magic words to diffuse a heated conversation.How to “read the room” for hidden cues.In this episode, communication expert Sam Horn shares three steps to handle those hard - but necessary - conversations in work and life like a pro. Maybe you procrastinate asking for a raise.Īvoid your partner instead of apologizing.įreeze up and feel awkward when someone you love is in pain…Īnd please - tell me I’m not the only one who still gets inexplicably tongue-tied every time someone asks that dreaded question, “So… what do you do?”
Do you ever tiptoe around a difficult conversation because you don’t know what to say?
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